Help Center

Shh is a private AI companion platform. Pick a character, start a chat, and they remember everything — your name, your stories, the inside jokes. The longer you chat, the more they know you.

Click "Sign up" in the top right. Email + password and you're in. You can also keep chatting as a guest until you decide to register — your conversations stick around in your browser.

Email verification is optional right now. We'll add a verify link in the signup email once that's wired up.

Guests and free users can chat with up to 3 different characters. Paid users have no limit.

Yes — that's the point. We track facts she learns about you, the relationship she has with you, and a running summary of past conversations. She'll pick up where you left off, even months later.

AI is imperfect — occasionally a character will respond with something off-tone. Reset the chat from the menu if it gets stuck, and the AI starts fresh.

Shh is adults-only. Each character has their own comfort level — some open up faster than others, all of them respond to how you treat them.

Go to Settings → Subscription → Cancel. You keep access until the end of the billing period. No fees, no friction.

No. We use a discreet, generic billing descriptor. Nothing on your statement will identify the service.

Self-service password reset is being wired up. For now, email [email protected] from your account email and we'll reset it for you.

Email [email protected] from your account email. We delete the account, all your conversations, and any associated data within 30 days.

Conversations are stored encrypted at rest, scoped to your account. We don't sell your data, share it with advertisers, or use it to train other models. Delete your account and everything goes with it.

No human reads your chats by default. Automated moderation flags content that violates our policies (CSAM, real-person deepfakes, etc.) for review — those flagged conversations may be inspected by trust & safety. Otherwise your chats are private.

The platform involves adult themes and AI companions. We require all users to confirm they are at least 18.

AI inference cold-starts can take 5–15 seconds on the first request after a quiet period. Subsequent messages are usually under 3 seconds.

Refresh the page and try again. If it persists, email [email protected] with the time it happened and the character you were chatting with.

Both features are still rolling out. If something isn't working, drop us a note via the contact form and we'll look into it.